Four organisations first made me notice the same commercial pattern: the NFL, Formula One, Apple and Disney.

They appear to sell very different products. Yet each has increased the value of its core asset by building participation, distribution, services, experiences and intellectual property around it.

The visible product did not become less important. Its job changed: from being the destination to becoming the gateway into a much larger system.


The NFL’s investment in flag football is easy to read as a participation initiative: a way to grow the sport and get more children playing.

Here’s another way to read it.

Every child who plays Flag Football becomes something. A fan. A viewer. A parent who watches on Sunday. Someone for whom the NFL is not a league they follow but an identity they carry.

The NFL wasn’t simply creating more players.

It was building the base of people for whom football would always matter.

The game was the visible thing. What the NFL was actually building was much harder to see.


When Liberty Media acquired Formula 1 in 2017, the sport looked roughly the same on the surface. The cars still raced. The championship still unfolded across twenty-something weekends. The fastest team still won.

What changed was everything around it.

Content. Storytelling. Digital distribution. Race weekend experiences designed for people who had never watched a race before. Sponsorship inventory that hadn’t previously existed. A documentary series that introduced millions of people to drivers, teams and rivalries they had no reason to care about until suddenly they did.

Liberty didn’t make Formula 1 faster.

They asked a different question entirely: what could exist around the race that doesn’t exist yet?

The race remained. But its role quietly changed. It stopped being the destination and started being the reason everything else was possible. Every piece of content, every new fan, every sponsorship conversation, every sold-out grandstand in a city that had never hosted a race: all of it depended on the race existing. But none of it was the race.

That’s the clearest example I’ve found of what I kept seeing everywhere.


Apple sells phones.

That sentence was true in 2007. It becomes less precise every year.

What Apple has built around the phone: payments, health monitoring, identity, streaming, subscriptions, services, now generates more revenue than most companies generate in total. Without the phone, none of it works.

But the phone is no longer the point.

It’s the entry point.

What’s interesting is that Apple never announced this transition. There was no moment where they said: we are becoming something different. The product stayed visible. The business quietly changed shape around it.


Disney made films.

For decades, that was the business. The studio. The stories. The characters.

Then something happened that took time to fully understand. The characters didn’t stay in the films. They moved. Into parks. Into hotels. Into merchandise, cruises, streaming platforms, licensing agreements that span industries and decades.

A Disney film now does something its creators in the 1930s couldn’t have imagined. It introduces a character who will generate value for fifty years across businesses that didn’t exist when the film was made.

The film is still important. But its job has changed.

It used to be the product.

Now it’s the introduction.


Four industries. Four organisations. Apparently nothing in common.

Except this.

In each case, the visible thing: the game, the race, the phone, the film, remained. It didn’t diminish. If anything, it became more important, because more things depended on it.

But its role changed.

It moved from destination to gateway. From the thing people came for to the thing that made everything else possible.

The product didn’t disappear.

It changed jobs.

That’s the shift I kept seeing. The visible asset remained essential. But its purpose had changed. It no longer existed only to create value directly. It increasingly existed to make other forms of value possible.


This pattern tends to follow the same movement.

First, the visible asset is the business. It attracts attention, generates revenue, creates reputation. Everything serves it.

Then, gradually, things accumulate around it. Experiences. Communities. Services. Relationships that outlast any single transaction.

Then something shifts. The asset that once stood alone becomes the centre of something much larger. It still matters, perhaps more than ever, but its primary job is no longer to be the product. Its primary job is to anchor everything that has grown around it.

By the time most people notice this has happened, the organisations that understood it earliest have already built something very difficult to replicate.


The organisations that endure don’t always create better products.

Increasingly, they create better systems around them.

By the time everyone else notices, the product hasn’t disappeared.

It has simply changed jobs.